How to Restore Customer Satisfaction after Customer Service Failure

[ad_1] A customer service failure, simply defined, is customer service performance that fails to meet an individual's expectations. Typically, when a service failure occurs, a customer will expect to be…

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Marketing With Video – How Does That Actually Work?

[ad_1] Video is often a primary element of social media. YouTube, MySpace and Facebook all feature video operation, helping improve the spread and popularity of the medium. To completely tap…

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Internet Marketing Strategies

[ad_1] Even if your marketing campaign has managed to come out more successful than imaginable, you can still try to work on making it better by tweaking any of the…

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Operational Business Intelligence and Supply Chain Performance Management – The SCOR Model

[ad_1] With enterprise application integration driving so many changes within organizations, traditional methods of measuring business performance need to be augmented.Organizations must not only perform well: they must be able…

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Andy Phillips’ Business Marketing Revealed – A Game Changer

[ad_1] A change has exploded in marketing. This year is witnessing a seismic industry change in online marketing - one of the biggest industry shakeouts that happen only once in…

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What Should You Look For In An Online Advertising Agency?

[ad_1] An online advertising agency is no ordinary agency. Although such agencies are primarily founded to help you with your marketing needs, they are also usually established by professionals with…

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Beware of the Self-Proclaimed Social Media Expert!

[ad_1] Recently, my colleague, Brian Rice of B2C Marketing Insider sent me an interesting yet slightly disturbing video and some of this is has actually been my experience.My marketing experience…

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Discover Ways To Successfully Utilise Mobile Marketing In Minutes

[ad_1] Having a QR code is a crucial element in mobile marketing. QR codes are the brand-new box codes that can be scanned by a mobile gadget or a mobile…

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The Battle of Positioning — Altruism or Paranoia?

[ad_1] Competition in the past has embodied such beliefs of "kill or get killed" which has fostered paranoia with many individuals and companies. Our competitive thinking has been to: defend,…

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Search Engine Marketing Agency: Selecting the Best

[ad_1] Creating the right type of content, placing it right and analyzing the response of customers is the aim of any ad campaign. With billions of dollars worth of business…

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