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How to Restore Customer Satisfaction after Customer Service Failure

A customer service failure, simply defined, is customer service performance that fails to meet an individual's expectations. Typically, when a…

2 years ago

Marketing With Video – How Does That Actually Work?

Video is often a primary element of social media. YouTube, MySpace and Facebook all feature video operation, helping improve the…

2 years ago

Internet Marketing Strategies

Even if your marketing campaign has managed to come out more successful than imaginable, you can still try to work…

2 years ago

Operational Business Intelligence and Supply Chain Performance Management – The SCOR Model

With enterprise application integration driving so many changes within organizations, traditional methods of measuring business performance need to be augmented.Organizations…

2 years ago

Andy Phillips’ Business Marketing Revealed – A Game Changer

A change has exploded in marketing. This year is witnessing a seismic industry change in online marketing - one of…

2 years ago

What Should You Look For In An Online Advertising Agency?

An online advertising agency is no ordinary agency. Although such agencies are primarily founded to help you with your marketing…

2 years ago

Beware of the Self-Proclaimed Social Media Expert!

Recently, my colleague, Brian Rice of B2C Marketing Insider sent me an interesting yet slightly disturbing video and some of…

2 years ago

Discover Ways To Successfully Utilise Mobile Marketing In Minutes

Having a QR code is a crucial element in mobile marketing. QR codes are the brand-new box codes that can…

2 years ago

The Battle of Positioning — Altruism or Paranoia?

Competition in the past has embodied such beliefs of "kill or get killed" which has fostered paranoia with many individuals…

2 years ago

Search Engine Marketing Agency: Selecting the Best

Creating the right type of content, placing it right and analyzing the response of customers is the aim of any…

2 years ago